My Experience with Wild Thingz Skin Food: What Went Wrong

When I first came across Wild Thingz Skin Food, the brand appeared promising. Their website showcased colorful, handmade skincare and hair products, each one claiming to be natural, cruelty-free, and carefully crafted. As someone who genuinely values small businesses and eco-friendly beauty items, I decided to give them a try. Unfortunately, what followed turned out to be one of the most disappointing online shopping experiences I have ever had. But I have the worst experience with them. Read here to get reality about them

The Order and Initial Excitement

I placed an order (#1344552) on October 5, 2025, for two products. I received an automated confirmation email, but no further updates followed.

• Tropical Oasis Conditioning Bars

• Rosemary Growth Shampoo Bar

I paid in advance through their online checkout system and received an automated confirmation email almost instantly. At that moment, everything seemed fine the website looked legitimate, the product descriptions were detailed, and I was eager to try something new.

Three Weeks of Silence

After three weeks, I had not received tracking information. I contacted support, but the responses were delayed or minimal. Tip: Always follow up early and keep records of correspondence. I politely asked for an update on my order or at least an estimated delivery date.

My message went unanswered for several days. When I followed up again, I received a brief reply that simply said: “Your order will ship soon.” No explanation, no tracking link, and no apology for the delay. Still hopeful, I waited another week. But nothing arrived.

Requesting a Refund

After waiting nearly, a month with no clear communication, I requested a refund. My emails and social media messages went unanswered. Tip: Use payment methods with buyer protection when ordering from new brands.

Product Quality and Delivery Issues

A few days later, a small package arrived at my address. There was no return label, and the packaging looked poorly done. When I opened it, I found what seemed to be the products I had ordered but the quality was shockingly poor.

The Tropical Oasis Conditioning Bars were discolored and had an unpleasant odor, making them unsuitable for use. The Rosemary Growth Shampoo Bar also had an unpleasant odor, which affected its usability. The scent was so unpleasant that it reminded me of something completely unsuitable for skincare.

It was clear to me that the products I received were not made with the quality or care described on the company’s website. The texture, color, and scent all felt inconsistent with what was advertised.

Customer Service Experience

After receiving the products, I reached out once more to inform them about the condition of the items and asked if they could offer a replacement or a refund. Once again, no response. At that point, I realized that contacting them was pointless. Their support team seemed to exist only in name, and there was no sense of accountability or customer care.

This entire situation left me disappointed not just because of the money I lost, but because I had genuinely hoped to support a small business that appeared to be doing something positive. Instead, it turned out to be an experience full of delays, poor communication, and substandard products.

Why I’m Sharing My Story

I decided to share this experience publicly for one reason to help others make informed decisions. In today’s online shopping world, it’s easy to be drawn in by attractive websites, colorful photos, and claims of being handmade or natural. But it’s equally important to look beyond appearances and check for signs of reliability before placing an order.

If I could go back, here are a few things I would do differently before buying from any new brand online:

1. Check for verified reviews.

Always look for reviews outside the company’s own website such as on Google, Trustpilot, or social media. A lack of external feedback can be a red flag. As the WildThings have vv bad.

2. See how long the business has been active.

Many online stores appear briefly and then vanish. A quick search can show whether a company has been operating for several years or just a few months.

3. Test customer service before ordering.

Send a simple question to their support team. If you don’t get a reply within a reasonable time, that could signal problems later on.

4. Avoid large advance payments to new or unverified sellers.

Whenever possible, use payment methods that offer buyer protection. That way, you can file a dispute if something goes wrong.

A Word for the Company

To the team behind Wild Thingz Skin Food you have to be avoid scamming and befare, if you ever happen to read this I truly hope you take this feedback seriously. Customers deserve respect, communication, and basic product quality. If your goal is to build a sustainable skincare brand, transparency and accountability are the only way forward. People are willing to forgive delays and mistakes, but they won’t forget being ignored or misled. You people are vvv cheap.

For Other Consumers

If you’re reading this and thinking of placing an order with Wild Thingz Skin Food, I recommend never ever go with them. You will repent on your order. Check the most recent reviews, reach out to them first, and see how responsive they are before committing your money. My experience with them clealy give the message to get to save your money

Online shopping gives us access to wonderful small brands but it also demands vigilance. Always keep your receipts, take screenshots of order confirmations, and note any lack of communication. These details can help if you ever need to file a complaint or dispute a charge.

Final Thoughts

My experience with Wild Thingz Skin Food from order #1344552 placed in Houston was worst ever. These are the most usless people ever seen in USA. Even when a business looks authentic, appearances can be misleading.

I’m sharing this not to spread negativity but to encourage awareness. Consumers deserve honesty, fair treatment, and quality in exchange for their hard-earned money. If my story helps even one person avoid a similar disappointment, then writing this was worth it.